Privacy Policy
Last updated: April 11, 2026
This page explains how Yaal Nilam collects, uses, and protects information when you browse our website, send an inquiry, list a property, or contact us through WhatsApp and related services.
1. Information We Collect
We collect the information you choose to share with us, such as your name, phone number, email address, property details, listing content, and messages sent through our forms or WhatsApp.
We may also collect technical information such as browser type, IP address, device data, referral source, and on-site usage activity to improve reliability and security.
- Contact details and account information
- Property request and listing details
- Messages, voice notes, images, and other inquiry content
- Basic analytics, cookie, and device information
2. How We Use Your Information
We use collected information to respond to inquiries, publish and review listings, match buyers and renters with relevant properties, and improve the public experience across our site and messaging services.
We may also use it for fraud prevention, operational troubleshooting, service notices, and other legitimate platform needs.
3. Sharing of Information
We do not sell your personal data. We may share information only where needed to operate the service, complete a property inquiry, verify a listing, comply with legal obligations, or protect users and the platform.
- With staff or service providers who help us run the platform
- With property owners, agents, or inquirers when a request needs follow-up
- With authorities or legal representatives when required by law
4. Cookies and Analytics
We may use cookies and similar technologies to remember preferences, understand usage patterns, and improve site performance. You can manage cookie behavior through your browser settings, but some features may not work properly if cookies are disabled.
5. Data Retention
We keep information only for as long as reasonably necessary to provide services, support follow-up communication, maintain records, resolve disputes, and meet legal or operational obligations.
6. Security
We use reasonable administrative and technical safeguards to protect information. However, no website, cloud service, or messaging channel can guarantee absolute security.
7. Your Choices
You may ask us to correct, update, or remove information you previously shared, subject to legal and operational limits. You can also choose not to provide certain information, though that may affect our ability to help you.
8. Policy Updates
We may update this privacy policy from time to time. When material changes are made, the updated version will be posted here with a revised date.
Contact Us
If you have questions about this privacy policy or how we handle your information, please contact us.
Yaal Nilam
Email: info@yaalnilam.lk
Phone: +94 70 484 6555
Jaffna, Sri Lanka